Customer Support Representative, Customer Service & Call Center - Kalispell, MT at Geebo

Customer Support Representative,

Kalispell, MT Kalispell, MT Estimated:
$32.
7K - $41.
4K a year Estimated:
$32.
7K - $41.
4K a year 1 hour ago 1 hour ago 1 hour ago CHS Inc.
is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.
We serve agriculture customers and consumers across the United States and around the world.
Most of our 10,000 employees are in the United States, but today we have employees in 19 countries.
At CHS, we are creating connections to empower agriculture.
Summary CHS has an exciting opportunity in our Country Operations Division in Kalispell, MT.
We are looking for a Customer Service Representative to manage all aspects of creating an excellent customer service experience for current and prospective customers.
You must be a detail-oriented, results-driven individual with a commitment to quality, accuracy and the ability to organize and prioritize workloads to meet deadlines.
Excellent communication skills, both verbal and written, with strong analytical and customer service skills, and the ability to work in both a team environment and on self-directed tasks are essential.
CHS Offers:
Competitive Hourly Rate Benefit eligible employees receive:
Medical, Dental, Vision & Life Insurance
Long & Short-Term Disability Paid Holidays
Paid Time Off (Vacation & Sick Pay) Retirement Benefits - 401K with Company Match Company Funded Pension Profit Sharing Responsibilities Under general supervision, handles a variety of customer service inquiries and problems received by telephone, fax, email, text or other web/internet media.
Inquiries are generally routine but may require departure from standard scripts or procedures.
Provides support to lower level staff on non-standard cases where policy and practice are not formalized or documented and individual case determination may be required.
Reviews and troubleshoots customer problems and initiates action for repair, replacement return or field service; or refers highly unusual situations to higher authority for review and reconciliation.
May promote alternative products or services.
Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required) 1
years of experience in Customer Service and Support High School diploma or GED Additional Qualifications Strong written and verbal communication skills Proficient with MS Word, Excel, and PowerPoint Ability to work extended hours to meet business demands Abilty to read, write and communicate in Spanish, preferred Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position.
If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
Physical Requirements Ability to sit, stand, bend, walk and talk CHS offers a competitive total compensation package.
Benefits include Health, Dental, Vision, Hearing, Life Insurance, Health and Day Care Savings Accounts, Paid Vacation, 401K, Company Funded Pension, Profit Sharing, Long and Short Term Disability, Tuition reimbursement, and Adoption assistance.
CHS is an Equal Opportunity Employer.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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