Medical Support Assistant
SummaryThe Medical Support Assistant functions such as an initial point of contact for units, clinics, patients, call centers, or Care in the Community (CITC).
Responsibilities include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical records and medical systems.
Work requires a knowledge of computerized data entry, information processing systems and software related to patient care.
Learn more about this agencyHelpOverview Accepting applications Open & closing dates 11/03/2022 to 09/30/2023 Salary $36,070 - $60,999 per year Pay scale & grade GS 3 - 5 Help Locationsmany vacancies in the following locations Billings, MT Bozeman, MT Butte, MT Cut Bank, MT Show more locations (13) Fort Harrison, MT Glasgow, MT Glendive, MT Great Falls, MT Hamilton, MT Havre, MT Helena, MT Kalispell, MT Lewistown, MT Libby, MT Miles City, MT Missoula, MT Plentywood, MT Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed No Appointment type Permanent - Work schedule Full-time - Service Excepted Promotion potential None Job family (Series) 0679 Medical Support Assistance Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Announcement number CBSU-11716772-22-DMG Control number 687560700HelpThis job is open to Internal to an agency Current federal employees of this agency.
Clarification from the agencyThis is an open continuous announcement.
Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.
Announcement is only open to current, permanent employees of the Department of Veterans Affairs.
VideosHelpDutiesThis is an OPEN CONTINUOUS announcement.
Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.
Major duties of the Medical Support Assistant (MSA) include, but are not limited to:
Answering and responding to incoming telephone calls.
Routing calls to the appropriate resource.
Determining enrollment and eligibility for services.
Ensuring all outpatient clinic appointments are scheduled and documented.
Scheduling/rescheduling/canceling initial and follow-up appointments.
Routine interactions with internal and external customers in a professional, helpful, respectful and courteous manner.
Treat all employees and callers with respect, regardless of their level, personality, culture or background showing sensitivity and compassion for others.
Work Schedule:
Full-Time, Monday - Friday; 8:
00 AM to 4:
30 PM or as agreed upon with the possibility of extended hours and weekends.
Telework:
Not AvailableVirtual:
This is not a virtual position.
Functional Statement:
May vary depending on the position selected for.
Relocation/Recruitment Incentives:
Not AuthorizedFinancial Disclosure Report:
Not requiredHelpRequirementsConditions of Employment You must be a U.
S.
Citizen to apply for this job.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
QualificationsApplicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience.
Six months experience of clerical, office, customer service , or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR Education.
One year above high school; OR, Experience/Education Combination.
Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
GRADE REQUIREMENTS.
Creditable
Experience:
Must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting .
Grade Determinations:
In addition to the Basic Requirements listed above, the following education and experience criteria must be met when determining the grade of candidates:
Medical Support Assistant, GS-3(a) Experience or Education.
None beyond the basic requirements.
(b) Assignment.
This is an entry level MSA position.
It is expected that MSAs at this level receive guidance from more experienced staff members and require frequent and direct supervision.
At this level, MSAs apply general rules and policies relating to clinic functions, staff, and automated data processing methods in support of treatment to patients.
They utilize a variety of patient data systems in scheduling patients for treatment and annotates patient records.
They make and cancel appointments, review patient records for necessary information, and review patient demographics and insurance verification.
(c) Demonstrated Knowledge, Skills, and Abilities.
Candidates must demonstrate ALL of the KSAs below:
i.
Ability to meet, communicate, and interact with individuals in a courteous and helpful manner in order to give instructions and arrange appointments.
ii.
Ability to utilize computer systems to enter administrative data in patient systems.
iii.
Ability to learn and utilize basic medical terminology to record patient messages and physician requests pertaining to follow-up medical care.
Medical Support Assistant, GS-4(a) Experience.
One year of experience in clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR,(b) Education.
Two years of education above high school.
(c) Assignment.
This is a developmental level MSA position.
It is expected that MSAs at this level receive minor and less frequent guidance from higher experienced staff members for more difficult tasks.
Assignments at this level include, but are not limited to:
scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information; obtaining medical information from patients; and coordinating information and actions related to patient care and services.
(d) Demonstrated Knowledge, Skills, and Abilities.
Candidates must demonstrate ALL of the KSAs below:
i.
Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
ii.
Ability to use, and navigate between, various types of office automation equipment and software (i.
e.
computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
iii.
Knowledge of basic medical terminology to assist in the provision of care to patients.
iv.
Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
Medical Support Assistant, GS-5(a) Experience.
One year of experience equivalent to the GS-4 grade level; Experience includes:
Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients; Ability to use, and navigate between, various types of office automation equipment and software (i.
e.
computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care; Advanced knowledge of medical terminology to assist in the provision of care to patients; Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
OR,(b) Education.
Four years of education above high school.
(c) Assignment.
This is the full performance level for MSAs.
At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting.
The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
Assignments at this level include, but are not limited to:
scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic.
(d) Demonstrated Knowledge, Skills, and Abilities.
Candidates must demonstrate ALL of the KSAs below:
i.
Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
ii.
Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
iii.
Ability to schedule medical appointments in a clinical setting.
iv.
Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
v.
Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
vi.
Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
References:
VA Handbook 5005/117, Part II, Appendix G45The full performance level of this vacancy is GS-5.
The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-5.
Physical Requirements:
The majority of work is performed in an office setting, primarily while seated.
The position requires some standing, ambulation, bending and carrying of items such as training manuals.
In addition, there can be increased stress due to the intensity of a patient/customer complaint or concern.
EducationIMPORTANT:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.
S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
http:
//ope.
ed.
gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit:
http:
//www.
ed.
gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.
html.
/>Additional information Receiving Service Credit or Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
This credited service can be used in determining the rate at which they earn annual leave.
Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Read more Benefits Help A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your application, r sum , C.
V.
, and/or supporting documentation will be verified.
Please follow all instructions carefully.
Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.
g.
, on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members:
Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Recommended Skills Administration Ambulation Automated Data Processing (Adp) Clinical Works Communication Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical records and medical systems.
Work requires a knowledge of computerized data entry, information processing systems and software related to patient care.
Learn more about this agencyHelpOverview Accepting applications Open & closing dates 11/03/2022 to 09/30/2023 Salary $36,070 - $60,999 per year Pay scale & grade GS 3 - 5 Help Locationsmany vacancies in the following locations Billings, MT Bozeman, MT Butte, MT Cut Bank, MT Show more locations (13) Fort Harrison, MT Glasgow, MT Glendive, MT Great Falls, MT Hamilton, MT Havre, MT Helena, MT Kalispell, MT Lewistown, MT Libby, MT Miles City, MT Missoula, MT Plentywood, MT Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed No Appointment type Permanent - Work schedule Full-time - Service Excepted Promotion potential None Job family (Series) 0679 Medical Support Assistance Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Announcement number CBSU-11716772-22-DMG Control number 687560700HelpThis job is open to Internal to an agency Current federal employees of this agency.
Clarification from the agencyThis is an open continuous announcement.
Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.
Announcement is only open to current, permanent employees of the Department of Veterans Affairs.
VideosHelpDutiesThis is an OPEN CONTINUOUS announcement.
Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.
Major duties of the Medical Support Assistant (MSA) include, but are not limited to:
Answering and responding to incoming telephone calls.
Routing calls to the appropriate resource.
Determining enrollment and eligibility for services.
Ensuring all outpatient clinic appointments are scheduled and documented.
Scheduling/rescheduling/canceling initial and follow-up appointments.
Routine interactions with internal and external customers in a professional, helpful, respectful and courteous manner.
Treat all employees and callers with respect, regardless of their level, personality, culture or background showing sensitivity and compassion for others.
Work Schedule:
Full-Time, Monday - Friday; 8:
00 AM to 4:
30 PM or as agreed upon with the possibility of extended hours and weekends.
Telework:
Not AvailableVirtual:
This is not a virtual position.
Functional Statement:
May vary depending on the position selected for.
Relocation/Recruitment Incentives:
Not AuthorizedFinancial Disclosure Report:
Not requiredHelpRequirementsConditions of Employment You must be a U.
S.
Citizen to apply for this job.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
QualificationsApplicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience.
Six months experience of clerical, office, customer service , or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR Education.
One year above high school; OR, Experience/Education Combination.
Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
GRADE REQUIREMENTS.
Creditable
Experience:
Must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting .
Grade Determinations:
In addition to the Basic Requirements listed above, the following education and experience criteria must be met when determining the grade of candidates:
Medical Support Assistant, GS-3(a) Experience or Education.
None beyond the basic requirements.
(b) Assignment.
This is an entry level MSA position.
It is expected that MSAs at this level receive guidance from more experienced staff members and require frequent and direct supervision.
At this level, MSAs apply general rules and policies relating to clinic functions, staff, and automated data processing methods in support of treatment to patients.
They utilize a variety of patient data systems in scheduling patients for treatment and annotates patient records.
They make and cancel appointments, review patient records for necessary information, and review patient demographics and insurance verification.
(c) Demonstrated Knowledge, Skills, and Abilities.
Candidates must demonstrate ALL of the KSAs below:
i.
Ability to meet, communicate, and interact with individuals in a courteous and helpful manner in order to give instructions and arrange appointments.
ii.
Ability to utilize computer systems to enter administrative data in patient systems.
iii.
Ability to learn and utilize basic medical terminology to record patient messages and physician requests pertaining to follow-up medical care.
Medical Support Assistant, GS-4(a) Experience.
One year of experience in clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR,(b) Education.
Two years of education above high school.
(c) Assignment.
This is a developmental level MSA position.
It is expected that MSAs at this level receive minor and less frequent guidance from higher experienced staff members for more difficult tasks.
Assignments at this level include, but are not limited to:
scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information; obtaining medical information from patients; and coordinating information and actions related to patient care and services.
(d) Demonstrated Knowledge, Skills, and Abilities.
Candidates must demonstrate ALL of the KSAs below:
i.
Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
ii.
Ability to use, and navigate between, various types of office automation equipment and software (i.
e.
computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
iii.
Knowledge of basic medical terminology to assist in the provision of care to patients.
iv.
Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
Medical Support Assistant, GS-5(a) Experience.
One year of experience equivalent to the GS-4 grade level; Experience includes:
Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients; Ability to use, and navigate between, various types of office automation equipment and software (i.
e.
computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care; Advanced knowledge of medical terminology to assist in the provision of care to patients; Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
OR,(b) Education.
Four years of education above high school.
(c) Assignment.
This is the full performance level for MSAs.
At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting.
The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
Assignments at this level include, but are not limited to:
scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic.
(d) Demonstrated Knowledge, Skills, and Abilities.
Candidates must demonstrate ALL of the KSAs below:
i.
Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
ii.
Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
iii.
Ability to schedule medical appointments in a clinical setting.
iv.
Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
v.
Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
vi.
Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
References:
VA Handbook 5005/117, Part II, Appendix G45The full performance level of this vacancy is GS-5.
The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-5.
Physical Requirements:
The majority of work is performed in an office setting, primarily while seated.
The position requires some standing, ambulation, bending and carrying of items such as training manuals.
In addition, there can be increased stress due to the intensity of a patient/customer complaint or concern.
EducationIMPORTANT:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.
S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
http:
//ope.
ed.
gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit:
http:
//www.
ed.
gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.
html.
/>Additional information Receiving Service Credit or Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
This credited service can be used in determining the rate at which they earn annual leave.
Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Read more Benefits Help A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your application, r sum , C.
V.
, and/or supporting documentation will be verified.
Please follow all instructions carefully.
Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.
g.
, on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members:
Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Recommended Skills Administration Ambulation Automated Data Processing (Adp) Clinical Works Communication Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
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