mygofer Associate
Company Name:
Sears Holdings
Provides World Class member service by surprising and delighting our members every day. The mygofer associate greets and assists members with the use of the mygofer website, including the set-up of scheduled orders, special instructions along with the basic ordering process. Handles member order fulfillment and pick-up, in-coming phone calls and any other member contact.
Ensures customer care and selling #1 priority
Interacts with customers to determine and meet customer needs, provides assistance and support and ensures a positive shopping experience
Follows mygofer procedures efficiently and effectively pulls and packs merchandise in an organized manner to fulfill customer orders
Meets daily hours sales and customer deliver goals established for the department
Knows store layout, services and locations of merchandise and tours area of responsibility and prioritizes jobs as needed. Assists in identifying and resolving issues
Assists in training fellow associates in mygofer services, processes and tools
Utilizes available reporting to help maximize sales and reduce shrink
Demonstrates product knowledge of all product lines
Ensures promotional programs are maintained, signed and replenished for entire event
Recognizes and appreciates individual contributions/talents and fosters growth Supports team accomplishments
Possesses a can-do attitude; enthusiastically identifies opportunities; creatively solves problems and executes with speed and purpose
Values diverse people; shares ideas, communicates honestly and respects others; collaborates, debates and unites with others in order to develop the best ideas
Displays strong skill set in use of Remote Maintenance Unit (RMU); utilizes RMU to track merchandise in the stockroom
Displays knowledge in operation of point of sale (POS) system
Understands the proper and approved way to organize the backroom in order to maximize production and organization
Produces a Pick List Report to pull merchandise to efficiently and accurately fulfill orders from the stockroom
Demonstrates a good understanding of the importance of correct unit integrity and pricing accuracy Communicates issues when found to maintain site accuracy and prevent waste
Performs other duties as assigned
One or two years of retail experience or equivalent
Strong reading, writing, verbal and arithmetic skills
Ability to lift and move merchandise, typically a minimum of 20 lbs but could be as much as 100 lbs
Ability to understand and follow verbal and written instructions
Repetitive bending, lifting, stretching and reaching
Basic knowledge of web based systems and tools
EEO Employer
Requisition ID: 379481BR
Job Function: Customer Service
Employment Category: Regular, Part-time
State: Montana (MT)
State or Province/City: KALISPELL
Location: 2024 US HIGHWAY 2 E,KALISPELL, MT 59901, US
Post Code: 59901
Post Date: 08/29/2014
Brand: Kmart
Business Unit: Stores - Kmart
Store: 07030: KALISPELL, MTEstimated Salary: $20 to $28 per hour based on qualifications.
Sears Holdings
Provides World Class member service by surprising and delighting our members every day. The mygofer associate greets and assists members with the use of the mygofer website, including the set-up of scheduled orders, special instructions along with the basic ordering process. Handles member order fulfillment and pick-up, in-coming phone calls and any other member contact.
Ensures customer care and selling #1 priority
Interacts with customers to determine and meet customer needs, provides assistance and support and ensures a positive shopping experience
Follows mygofer procedures efficiently and effectively pulls and packs merchandise in an organized manner to fulfill customer orders
Meets daily hours sales and customer deliver goals established for the department
Knows store layout, services and locations of merchandise and tours area of responsibility and prioritizes jobs as needed. Assists in identifying and resolving issues
Assists in training fellow associates in mygofer services, processes and tools
Utilizes available reporting to help maximize sales and reduce shrink
Demonstrates product knowledge of all product lines
Ensures promotional programs are maintained, signed and replenished for entire event
Recognizes and appreciates individual contributions/talents and fosters growth Supports team accomplishments
Possesses a can-do attitude; enthusiastically identifies opportunities; creatively solves problems and executes with speed and purpose
Values diverse people; shares ideas, communicates honestly and respects others; collaborates, debates and unites with others in order to develop the best ideas
Displays strong skill set in use of Remote Maintenance Unit (RMU); utilizes RMU to track merchandise in the stockroom
Displays knowledge in operation of point of sale (POS) system
Understands the proper and approved way to organize the backroom in order to maximize production and organization
Produces a Pick List Report to pull merchandise to efficiently and accurately fulfill orders from the stockroom
Demonstrates a good understanding of the importance of correct unit integrity and pricing accuracy Communicates issues when found to maintain site accuracy and prevent waste
Performs other duties as assigned
One or two years of retail experience or equivalent
Strong reading, writing, verbal and arithmetic skills
Ability to lift and move merchandise, typically a minimum of 20 lbs but could be as much as 100 lbs
Ability to understand and follow verbal and written instructions
Repetitive bending, lifting, stretching and reaching
Basic knowledge of web based systems and tools
EEO Employer
Requisition ID: 379481BR
Job Function: Customer Service
Employment Category: Regular, Part-time
State: Montana (MT)
State or Province/City: KALISPELL
Location: 2024 US HIGHWAY 2 E,KALISPELL, MT 59901, US
Post Code: 59901
Post Date: 08/29/2014
Brand: Kmart
Business Unit: Stores - Kmart
Store: 07030: KALISPELL, MTEstimated Salary: $20 to $28 per hour based on qualifications.
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